Payment & Delivery

 

Valgofix is part of Podobrace B.V. and the winner of the Rabobank Entrepreneur Award and Beslist Webshop Award. Podobrace B.V. also is an official partner of Trusted Shops, European Trust Mark and the FeedBack Company. All payments made to us are processed via MultiSafePay - Europe’s safest and most reliable Payment Service Provider today. This is why we at all times guarantee a simple, but above all safe and reliable payment experience in which the customer always comes first. An overview of the various payment methods is provided below.
 

PayPal

PayPal is one of the safest and most widely used online payment methods in the world today. Payment through PayPal only requires an email address. Payments can be made from a bank account or by credit card, or by transferring money received on the PayPal account. As such, paying is easy and fast and you will receive your order the very next day!

 

Bank transfer / Prepayment?

(Pre)payment by bank transfer means that you, after confirming your order, transfer the order amount to the bank account of Podobrace B.V. You can do this by using your bank’s online banking application. When making a transfer, please make sure to state your address and name. Below you will find the bank details of Podobrace B.V. IBAN: NL19RABO0118678728 Bank: Rabobank Waterland in Volendam BIC: RABONL2U Your order will be transferred as soon as the payment is made, so that your order will be delivered at your house quickly.

 

Visa / Mastercard

 

MultiSafePay, our payment partner, allows customers to pay safely and conveniently by using VISA and MasterCard. With our secured procedure, you can enter your credit card details safely and we will ensure the proper handling of data with your credit card company. Because payment will be effected immediately, your order will be processed immediately as well and you will receive your order the very next day.
 

Bancontact / Mister Cash

 

Bancontact / Mister Cash is the preferred online payment method in Belgium. Mister Cash is similar to the Dutch iDeal and is equally safe and just as fast. All clients of banks Dexia, Fortis, ING, FINTRO, KBC, CVC, AXA Bank, VDK Spaarbank and Record Bank can use Mister Cash to effect payment. After receiving payment, we will process and ship your order immediately.
 

DIRECTebanking

 

DIRECTebanking (developed by Payment Network AG) is the latest innovation in online payment and is certified by TÜV, a renowned German inspection authority with regard to data security and privacy. DIRECTebanking is widely used online payment method in Germany, Switzerland and Austria. This payment method works according to the same principles as iDeal, which means that DIRECTebanking will also ensure immediate processing and shipping of your order.
 

Delivery

 

We have all of our products in stock and engaged PostNL for our delivery needs. This enables us to guarantee speedy delivery in the Netherlands, Belgium and Germany. In addition, all of our products fit through the letterbox so there is no need for you to stay in for your delivery. Because of a unique cooperation with PostNL, you can track and trace your order step by step with a weblink that you will receive via email directly after your order.

Free shipping!

The customer always comes first at Valgofix and Podobrace B.V., and that is why we ship for free across Europe!

Delivery on Saturdays?

To serve our customers as best as we can, we also deliver our products on Saturdays!

Delivery period in the event of prepayment?

When choosing prepayment via online banking, be aware of the transfer period of one to three working days. As soon as your payment is received, you will receive an email. The order will then be shipped that very same day.
 

Delivery time in Belgium and the Netherlands?

Valgofix has been the number 1 in the Netherlands and Belgium for years and, because of effective arrangements with PostNL, orders received before 18.00 will be delivered the very next day!
 

Delivery time in France, Great Britain, Poland, Germany and Austria?

We have all products on stock, so that all orders will be processed and forwarded immediately. Your order will always be delivered within 24 - 48 hours in France, Great Britain, Poland, Germany and Austria.
 

Delivery time in Spain and Italy?

Orders to Spain and Italy will always be delivered within 48 - 72 hours.
 

Exchange and Return

We at Valgofix attach the highest value to an optimum level of service, which is why we offer our customers a money-back guarantee! For more information about this, click here.

(All orders received by Podobrace B.V. are processed immediately and handed over to TNT. Unfortunately, we cannot make any guarantees in terms of delivery periods as we have no influence on TNT’s working methods)