Customer Service

 

Valgofix.com’s three most important qualities are service, quality and reliability. Our working methods and customer service make sure we can guarantee these qualities for each and every one of our clients.

Below you can find more information about Valgofix.com and its working methods. Should the client have any more questions, they can contact our customer service.

 

Please click here if you have any questions regarding payment or delivery.

Please click here if you have any questions regarding our online store.

Please click here if you have any questions regarding our Terms and Conditions.

Please click here if you have any questions regarding our Privacy Policy.

 

For further questions, the client is always welcome to contact us directly by phone: 085 2010818 or e-mail: info@valgofix.com

 

Complaints Procedure

Mistakes are human, which is why there’s always a possibility of something going wrong. Because we, as a company, dislike this just as much as our customers do, we always try our hardest to resolve the problem as quickly as possible. In case of complaints arising regarding our service, customers can file their complaints with our customer service department. Customers can reach out to this department by e-mail, mail and/or phone. Our employees at customer service will review the complaints and handle them with the utmost attention and care.

 

Our information

Valgofix.com

Marconistraat 9

1131 JW Volendam

Phone: +3185 2010818

Fax: +31299 351442

E-mail: info@valgofix.com

 

Valgofix.com aims to settle complaints within 14 days. If our team is not able to do so within 14 days, the customer will be informed of this accordingly. If this delay is not received in good order, it’s also possible to contact the Foundation Webshop Trustmark (Stichting Webshop Keurmerk). Valgofix.com is a member of this foundation that protects customers against webshops that are not reliable.

 

Webshop Trustmark

For more information, please click the Webshop Trustmark button.